Front Desk Receptionist

Here Is A Snapshot Of The Receptionist Role -  Are YOU The Right Candidate?

Pepper Construction Company of Ohio is a Midwest commercial construction company. We are looking for a friendly, reliable, organized professional to add to our exceptional team.  You will be joining a company that has been in business for nearly 100 years with a mission to continuously improve people's quality of life through the built world.  We have one of the lowest turn-over rates in the industry. Why?  Because we foster a community of open, caring individuals that extends far beyond our walls and makes an impact on the world around us.

Will you be part of it?

Read below for additional information.

The Key Objectives:   

• Greets and welcomes guests to the office, assists them in getting connected with those they are visiting, situated into conference rooms, and offers extended hospitality through beverage service upon arrival
• Answer and direct incoming calls, including routing to voicemail, providing callers with general information including directions to the office, fax numbers, and other related information
• Sort and distributes incoming internal mail within the office
• Take care of getting letters and packages labeled, stamped, and sent out along with coordinating the use of courier services when needed
• Maintains front reception area, along with conference and training rooms, and coordinates/organizes office clean-ups
• Responsible for maintaining kitchen (run & empty dishwasher daily; stock office snacks and coffee cabinet, clean up after lunch meetings in the kitchen or conference/training rooms, clean refrigerator/freezer weekly, etc.)
• Arrange for lunches and order food for clients, prospects, and internal meetings/functions as requested
• Tracks, orders, and restocks both office and kitchen supplies
• Responsible for copier maintenance and re-filling
• Assist with scanning and routing A/P invoices electronically on a daily basis
• Assist in tracking and follow up of subcontractor BWC certificates of insurance
• Through observation, identifies and suggests opportunities to reduce waste and costs within the office
• Works in partnership with other administrative team members to help ensure efficient workflow
• Review incoming faxes and distribute daily
• Responsible for seasonal decorations in the office (holidays, etc.)
• Trains support staff as backup for front desk coverage during breaks, vacations, and other absences
• Other duties upon request

Who Do You Work With:

This role interacts with clients, vendors, and internal team members.  This position reports to the Manager of Human Resources.

Skills and Abilities:

• Safety First focus and mind-set
• Exceptional oral communication skills
• Adept at multi-tasking while remaining calm and poised under pressure
• Collaborative with the team and also independent to accomplish the tasks assigned
• An eye for details
• Able to lift, squat, and carry up to 25 pounds, infrequently

Education and Experience:

• High School Diploma or equivalent
• At least 2 years of related experience in a customer/client serving role
• Proficient in the use of technology and Microsoft Office applications such as Word, Outlook, and Excel
• Notary Public, preferred

Pepper Construction is an Affirmative Action /Equal Opportunity Employer