ASQ - Columbus October Dinner Meeting

Change Begins with Listening: How to Improve Buy-In by Modifying One Important Communication Skill
 
Speaker: Jeff Pollock 
 
Organizations focused on change management, quality improvement, and business transformation rely on effective communication.  Within communication is a skill everyone fails to give proper attention. The skill is listening, and few take any measures to improve it.  This talk raises the concept of “the listening deficit” and the costs associated with it for your organization. We will examine the root cause, then identify how to improve listening and advance communication between all stakeholders. If you are responsible for selling projects, initiating process improvement, or securing buy-in for new initiatives you don’t want to miss this event. Discover how a deeper understanding of this issue can transform your relationships and impact your results.

 About The Speaker:  From regional company VP of Sales, to Fortune 500 Sales Manager, to Fortune 100 Field Development Specialist, Jeffrey Pollock's experience spans five industry classifications including Manufacturing, Transportation & Warehousing, Wholesale Dealer Trade, and Finance & Insurance.  Jeff is the Founder of Sellistics, LLC, a firm that provides coaching and training of engagement techniques. For the past decade he has studied human nature to deliver insights that impact sales and marketing engagement.  Jeff is a member of the International Coach Federation, the Association of Talent Development, and the State of Ohio Training Association.  He has a BS in Business Administration from Duquesne University and a Master Certificate of Executive Leadership from University of Notre Dame.